Director, Patient Experience Design and Optimization

Biogen is a global biotechnology company. This role leads strategy, design, and process optimization across the end-to-end patient services experience. Hybrid, based at Research Triangle Park.

The work: lead patient experience strategy and service design. Improve processes across patient support programs. Design and optimize the end-to-end patient journey. Partner with technology, operations, access, and commercial teams. Turn patient and stakeholder insight into scalable improvements.

Apply through Biogen's Workday careers page. Advisory5 sourced and vetted this listing from the open market.